Wear Masks

Guests & Team Members

6' Physical Distance

Our experience is uniquely designed for this

Limited Capacity

Reservations made online by

the 15 min timeslot

Enhanced Cleaning

On a regular basis with emphasis on high-touch areas

Touchless Photobooths

Get pics sent directly

to your phone

An inherent risk of exposure to COVID-19 exists in any public place where people are present.  With that in mind, we will be implementing the following health and safety protocols, in addition to others: 

  • Limited ticket availability per time slot

  • Social distancing of six (6) feet or more between parties (the SNOWDAY experience has been designed to accommodate this)

  • Guests are required to wear masks while in The Galleria Mall, the SNOWDAY experience and especially when interacting with other guests or our team members

  • Our integrated photo booths offer a totally touchless experience to take and receive your photos

  • The exhibit pieces within SNOWDAY have been designed to be touch-free

  • All team members are subject to temperature checks upon arriving at work.

  • All team members are required to wear protective face masks to safely cover their mouth and nose at all times.

  • Hand sanitization stations will be provided through the experience

  • Exhibit space is regularly cleaned with appropriate disinfectants with emphasis on any areas that might be touched by guests


Limited Capacity Time Slots

Ticket reservations are sold by the 15 min timeslot and availability is limited to ensure a safe capacity inside the experience.  We ask that your complete party arrives together within 15 min of your ticketed time.  

Guests will enter only with their immediate party. The experience is designed to last between forty-five minutes and one hour.  It’s a magical one-way tour and we ask that your group takes no more than 5 minutes per photo opportunity (there are 9+).  We also ask that your group stays together and doesn’t back-track within the experience or skip over other groups.  Please follow any distancing signage instructions throughout the exhibit.


A Carefully Designed Experience

In addition to limited capacity and group distancing, we have designed SNOWDAY to be completely touch-free.  Our integrated photobooths are activated by hovering your group’s RFID bracelet over the designated area and your photos are accessed on your own phone by scanning your group’s personal QR code.  We’ve also eliminated doorways, tight spaces, and other surfaces you might be tempted to touch.  Our gift shop accepts contactless payment and our complete line is also available at


Please Do Not Attend SNOWDAY if you:

  • Have any symptoms of COVID-19 such as fever or cough

  • Have been diagnosed with or tested positive for COVID-19

  • Have had direct contact with any individual diagnosed with or suspected to have COVID-19 in the past 14 days

  • If any of these are the case please email us at and we’ll assist you in rescheduling your reservation, or process a full refund for your ticket(s).

We’re so excited to be bringing back our magical SNOWDAY experience for a second year!  Our number one priority is the health and safety of everyone involved.  We’ve totally redesigned our entire exhibit with safety in mind, making it bigger, better, and more festive than ever. 

Copyright 2020. Bayer & Motus LLC.

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